QA usability testing consultants
The value of a refined user experience is often overlooked by businesses. Poor usability can affect your customer loyalty, directly impacting your sales, revenue, and brand reputation. Software usability testing and audit can help you identify all usability-related issues before the website or application is released to the end users.
As a renowned usability testing company, VentureDive assures that your website or application works in a realistic business set-up and use cases that simulate real user behaviour. Our specialised usability testing consultants collect necessary usability data and make recommendations to accelerate the solution’s user adoption.
Benefits of usability testing
Successful estimations
Helps us calculate the time participants take to complete the task.
Guaranteed user satisfaction
Makes sure to satisfy users with an excellent customer digital experience
Efficiency & accuracy
Catalyzes the product efficiency & ensures acceptance criteria are met.
Enhanced performance
Advances the improvement process with feedback & changes required.
Problems identification
Detects problems and enables you to isolate them at the early stages of development.
Mitigate user adoption risks
Save time and money on development and redesign efforts due to poor user experience.
Usability testing services at VentureDive
UX research
To go beyond pure usability testing & unlock deeper insights about user personas & user journeys
Hallway or Guerrilla testing
To help designers identify “brick walls” in the early stages of a new design
Expert testing
To identify usability concerns from the viewpoint of a domain-specific expert
A/B testing
To identify changes that increase or maximize an outcome of interest
UI/UX testing
To ensure users understand how to use the UI, & study how it makes them feel
Remote usability testing
In case prospective users are located in different countries and time zones
The scope of our usability testing expertise spans all aspects of an application’s user interface design
Information architecture
Assess how clear and intuitive the solution’s information architecture is, by evaluating:
- Navigation structure
- Visual hierarchy
- Labels & categories
- Search, and more
User journey
Study the test group’s engagement with the website or applications to identify:
- Defective workflow logic
- Redundancy & inadequacies in user journeys
- Over-complicated or unintuitive steps
Graphical interface
Uncover defects and errors in different areas of the interface, including:
- Menu bars
- Progress bars
- Buttons
- Navigational elements
- Input fields
- Notifications, and more
Our usability testing process
To provide such an extensive testing coverage, our strategy includes the following steps:
Define audit & testing goals
Develop test tasks
Create test user groups
Outline the user journey(s)
Assess the interface design
Conduct heuristic evaluation
Draft an audit report
Tailored strategy for your software
We tailor our testing practices to each digital experience and product, ensuring a 360-degree assessment to uncover the best possible user experience of the given software type.
Mobile applications
Mobile apps are tested on an extensive range of mobile devices, to pin down user experience interruptions like unresponsive gestures, excessive notifications, and more.
Web apps & websites
Our team covers all crucial aspects of usability for web apps and websites, including the position of CTAs, search convenience, user onboarding flows, navigation menu structures, etc.
Desktop applications
VentureDive’s usability consultants evaluate the client-side of your software to detect inconsistencies in control panels, redundant or misplaced GUI elements, overly complicated user flows, etc.
Engagement Models
We provide performance software testing services under the three engagement models:
Staff augmentation
Extend your team with the highly skilled talent to complete time-sensitive technical projects. We provide off-shore/nearshore QA services for short-term and long-term assistance, based on your project timeline.
Managed QA services
Leverage dedicated teams of experienced QA engineers and consultants. They help execute high-quality QA testing and ensure delivery of a bug-free and user-friendly product that helps grow your revenue and business.
Fixed cost solutions
Benefit from teams curated specifically for your project and business needs. Focus on business strategy and growth, hassle-free, while we guarantee timely, bug-free, and high-quality project delivery for you.
Get transparent & result-oriented testing services
QA Services at VentureDive offers cost- and time-effective flexible testing services to ensure software availability, smooth, and uninterrupted functioning, cybersecurity, scalability, and stability.
Feel free to briefly describe your testing and QA needs for our team to promptly get back to you.